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Enjoy a fantastic 60-day money back guarantee. As well as your statutory right to cancel, every product sold by QVC, unless otherwise stated, is backed by a 60-day money back guarantee so you can shop with confidence. Read our full returns policy here.
Returning your parcel via Evri is not only convenient, as you can choose to send it via Parcelshop, Locker or a courier collection, it will also, almost always be the cheapest way to return your order. You can find a Parcelshop or Locker near you, available 7 days a week and open early and late for your convenience, or you can arrange a courier to collect your parcel directly from your home. Plus, you can use the Evri tracking service to track your return through every step of its journey giving you peace of mind.
Don’t worry, you can include a note with your parcel detailing your full name, address, membership number and order number (you can find this on your online account here). Please also include the reason for return and the exchange or refund action you would like us to take.
For Jewellery: Returns Department, Liverpool, L70 2QF
For everything else: Returns Department, Liverpool, L70 2ZY