WHAT ARE COOKIES?


They’re tiny text files stored on your computer or device when you visit certain websites or apps, and they’re standard practice for most online companies. Cookies are essential to make full use of the online shopping and personalised features at QVC.

WHY ARE THEY USED?


At QVC we use cookies to deliver a high-quality website and online shopping experience across all our digital platforms. This is standard practice for all websites.

CAN THEY HARM MY COMPUTER?


No.

WHAT INFORMATION DO THEY STORE?


To ensure you have a great shopping experience with us online, we use encrypted information gathered from our cookies to keep track of your shopping basket; to remember you when you return to our site; and to make sure your experience is as good as it can be.

WHAT ABOUT COOKIES ON OTHER DEVICES LIKE MY PHONE?


Your computer, tablet or mobile phone will need to accept cookies, as you won’t be able to shop on our website without them.

WHAT IF I DON’T WANT COOKIES USED?


If you shop at QVC, you will be consenting to the use of cookies on the site. If you would like to change your preference, you can manage your privacy preferences here, restrict or disable cookies through your browser settings, or refrain from using the QVC website or apps.

WHAT COOKIES DOES QVC USE?


Here's a list of the main cookies we use, and what we use them for. You'll also find information about third party cookies.

ESSENTIAL QVC COOKIES


IQVCID, iQVCID1, UKWL, UKAO, WC_*, authFlags, authToken, globalUserId, qvcauthenticed, qvcid2
These cookies help to facilitate sign-in and checkout, when you are purchasing your items.

JSESSIONID
We use this cookie to help manage your session on our website.

ASP.NET_SessionId, akaau, ak_bmsc, _abck, bm_sv, bm_sz
These cookies allow our web servers to respond to your actions on the website such as "Add to basket" or browsing the website. The website wouldn't work for you without it.

IQVC, QVCProductListDisplayPrefs, vt, qvcpdap
These cookies are used to make sure that all of our site's different parts function properly for you.

AllowCookies, testcookie
These cookies let us know that the user has accepted cookies from our website.

BIGipServerprod-c2a-prr-http, BIGipServerprod-c2a-prr-http, BVID, BVSID, bvqauser
We have a feature on our website that allows customers to sign in and review products and ask questions about products. These cookies allow this to happen.

origin
This cookie is used to facilitate future enhancements to our website.

dc
When we are making improvements to our website, this cookie helps us to balance the load between our site servers.

MAIN QVC COOKIES


site

Sometimes when we are introducing a new feature to the site we need to produce two web sites at once. This cookie ensures consistency in which version of the site you access.

QCS

This cookie tells us when a customer accesses their 'My Account' section.

_VP_FV, _VP_SU, _VP_LP, QMEM, FP1, FP2, FP3, FP4, FP5

These cookies relate to a banner that is displayed on our homepage. The banner message changes dependent on whether it's the customer's first visit to our site, their sign-up date or date of last purchase. The cookies tell us which message to display.

source, IQVCREF, shopCatIds

These are used to tell us how traffic is driven to our website from third party sites. These cookies tell us which site a user has come from to get to QVCUK.com.

ProductClose

We sometimes offer 'Surprise' and 'One Time Only' offers that pop up on our website in a separate window. This cookie allows the customer to close this window so that it won't appear again.

CloseSurPermanent

If a customer doesn't want to see any future 'Surprise' offers as mentioned above, this cookie allows them to tick a box so that these will no longer appear.

THIRD PARTY AFFILIATE COOKIES


QVC uses a number of suppliers who also set cookies on our website on our behalf in order to deliver the services that they are providing. Here is a list of these third party affiliates and an outline of what their cookies are used for.


Coremetrics

We use these cookies to help us understand how visitors use our website so that we can provide a web environment that saves them time and makes the site easier to use. The data collected could include which search engine brought customers to the site, traffic driven by banner ads or other promotions, how customers navigate around the site, popular pages, processed or abandoned transactions and how different parts of our site perform.

Google Analytics

This is a web analytics service provided by Google Inc. We use these cookies to learn more about visitor interactions, such as what time visits tend to occur, whether the visitor has been to the site before, and which site referred the visitor to QVCUK.com.

I Spy Commission Junction Affiliate Window Search ignite

These are third party affiliate websites that we advertise on. The cookies are used to help us and our advertisers see which advertisements visitors click on and interact with. Each individual advertiser uses its own tracking cookies and the data taken is not confidential or interchangeable.

Other third party cookies

We sometimes embed photos and video content from websites such as YouTube onto pages on our website. As a result, when you visit a page with this embedded content, you may be presented with cookies from these websites. QVC does not control these cookies and you should check the relevant third party website for more information about them.

HOW DO I DISABLED COOKIES?


You can disable cookies if you wish, or manage you’re your privacy preferences to pick and choose which cookies and tracking you are comfortable with. If you want to disable cookies you need to change your website browser settings to reject cookies. How to do this will depend on the browser you use, listed below is how to disable cookies for the most popular browsers:

For Microsoft Internet Explorer:

1. Choose the menu "tools" then "Internet Options"
2. Click on the "privacy" tab
3. Select the setting the appropriate setting

For Mozilla Firefox:

1. Choose the menu "tools" then "Options"
2. Click on the icon "privacy"
3. Find the menu "cookie" and select the relevant options

For Opera 6.0 and further:

1. Choose the menu "Files > Preferences"
2. Privacy

WHAT HAPPENS IF I DISABLE COOKIES?


In general, if you disable cookies the site may not operate properly – you may not be able to sign-in, add to basket or complete purchases.

The Tili Beauty site uses the following cookies:


Like button: the information about the posts you liked is stored in cookies, to prevent you from liking an article twice.

Google Analytics

Coremetrics source: when clicking on a campaign link in an email or in social media, this value will be stored in a cookie to help us track campaign results better.

Cookie banner: this remembers you’ve given consent to use cookies so you don’t see the message again.