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Ordering through your TV just got easier

If you're a Sky customer, shopping through your TV has just been made easier with the launch of our new and improved QVC Active service on Sky channel 640. It's much faster, slicker and simpler and you can order in seconds using your remote control - all while watching the live on-air show.

Main features of the new QVC Active service:

Quick and easy ordering - just use the yellow button

Simple navigation - go anywhere in the service with the press of a button

High-quality, full screen QVC channels - watch other QVC channels in full screen with the green button

See items from the last hour - catch up on any product from the last hour

Jump the queue - browse and buy items coming up in the current show before they've appeared on air

Get Bargain Hunters first - Bargain Hunter items are updated throughout the day so you can view and buy as soon as they've been updated.

View One Time Only items - View these items on the service when the Today's Special Value product has sold out.

How to find the new features:

Press yellow to buy the live on-air item

Press blue for the Today's Special Value, Bargain Hunter, Hot Picks and more

Press green to watch more QVC video channels in full screen

FAQs

What is Sky QVC Active?

It's an interactive 'red button' service found only on Sky channel 640. The service allows you to find and buy our best offers of the day, view items from the last hour and so much more. It's only available on Sky, and you can find it on channel 640.

Where can I find this service?

It's only available on Sky channel 640.

How do I access QVC Active on Sky?

Just press your red button while you're watching QVC on Sky.

Do customers need to sign up to be able to use this service?

You don't have to be a member to use this service, but you will need to be to order. You can sign up on our website or by calling our customer care team on 0800 51 41 31.

Can I find any product on Sky Active v6?

Yes you can search for any product using its item number.

Can Advanced Order or Waitlist products be ordered through the service?

No. Only items and styles that are in stock can be purchased.

How are discounts applied when ordering through the Sky Active v6?

Discounts are applied automatically, and are shown on the confirmation page.

Where can I check on my order?

You can check the status of the order on our website or call our customer care team on 0800 51 41 31.

Can ratings and reviews be seen on the service?

No. However these can be found on our website.

Is there a QVC Active service on Freeview or Virgin?

Yes, but these are different to the Sky service.