Rated 1 out of 5 by chihuahuagirl Toothless mop
I usually read the reviews but as I have owned one of these mops before I just ordered a new one when my original's handle snapped. I can see from the other reviews that this batch of mops appear to have had a design change as the little black teeth that hold the triangular mop head in place just fall out of this version after only removing one pad - and my floor was left covered in the tiny black mop teeth just like the other customers have described.
This never occurred with the original.
I wish to also say that the product arrived in plain packaging with no sign of the manufacturer's logo - strange ?
To their credit QVC have said they will give me a refund so I look forward to this but given the number of reviews saying the same thing I think it should be addressed.
In the meantime I have bought a replacement from elsewhere with additional accessories included. No similar tooth problems with this one thank goodness - as it is a great product.
January 24, 2015
Rated 1 out of 5 by BetsyYorkshire Worst purchase ever from QVC!
This is the worst purchase I have ever made from QVC and surprised that they continue to sell such an unreliable item. My second mop has just broken after about 7 months and the first one only lasted a couple of weeks before breaking. I will not be getting a third!
January 24, 2015
Rated 1 out of 5 by myangel60 Oh Dear!!!!!
Well received this item Saturday morning, read the instructions, started to use it on my kitchen floor........Oh Dear.........the floor was covered in small black plastic bits, I turned the mop head upside down, and saw all the grippers had come away, and all this in less than 5 minutes and about 4 or 5 pushes.
My mistake, I always read the reviews, but I didnt on this occasion what a mistake.
QVC you need to listen to your customers please......and take this product off your site.
Waiting to be returned.
January 19, 2015
Rated 1 out of 5 by shimba Third time unlucky
i have had to send back 2 of these H2O steam mops the last one was 7 days ago, unfortunately now 4 days after having another replacement I am having to send another one back. The first 2 started leaking water after 5 ish months this one the "teeth" to hold the pads in place have broken off in 60%.of the areas they should be. Yes customer service is good but the product is just not up to the job
January 16, 2015