H2O Multi-Floor Steam Mop & H/held Steamer with Accessories - 832294
As with many of the other reviews I have the same problem. It powers up and no steam comes out, just drips water. This is the second machine, the first being replaced under warranty. I have not used mine very often so I am pretty angry that it has stopped working again.
When it was working it was great but doesn't last for very long.
Cannot comprehend how QVC recommends this mop.
July 16, 2014
I bought this mop last November, tried it and was so unimpressed, packed it away until now. My house is clean as there are only two of us and no pets. As a floor mop this is excellent so long as the floor is already clean. It leaves it dry and looking good. The round nylon brush left its few bristles everywhere on use and the other I have only tried on the dishes. Get out the brillo! It achieves none of the demonstrated effects. QVC is usually so reliable I am surprised you are still
selling the product. I should have read the reviews first as those I have seen today reflect my experience.
June 30, 2014
This is not the answer
Big Big disappointment! I attempted to clean a vinyl floor covering with ground in dirt and this made no impression on it at all but as soon as I reverted to the old mop and cleaner the dirt came out immediately. Could be useful for going over the floor after using the mop as a dryer but even this function was useless. At best it is could be suitable for use on a clean floor but if the floor is dirty with ground in stains then save your money and use the mop. This is a waste of money.
June 25, 2014
H20 Steam Mop fail
This is my 2nd steam mop from QVC. QVC's only fault here is continuing to promoting / selling this hopeless mop over better ones. My first mop failed by continuously pumping (Circuit board failure), it growled (pumped) all the time and just spat out warm water, no steam. The replacement 2nd Mop has stopped pumping altogether. Since it's out of warranty (I checked this morning with QVC CS) I decided to investigate what has happened. The H20 mop consists of a small pump that pulses metered amount of water into a heating element, that's the "grunting" noise it makes. The only thing that stops the element getting too hot is:- water, obviously (when your steaming) and a self-resetting thermal cut off switch. These self-resetting thermal switches are intended as a backup/protection and not some kind of heat regulator. The Red/Green operation switch merely starts / stops the pump, the heating element is always on. If you want to save power (1400W), only plug it in if you intend to use it. Also, if it's been in use, the element will be still hot so no real need to wait for the green lamp. If you do, the trip on the heating element can shut the heater off and the result is no steam.. A refill takes seconds (obviously with it unplugged) and with the protective thermal jacket around the heating element it'll stay hot enough to just carry on.
I was amazed to find water everywhere within the electrics, not just inside the water tank which has cracks at the top. The circuit / control board must have been assembled by someone who can't solder and is very low quality. I am trying to source a new pump (along with like minded folk) and finding it difficult. I would stay away from this mop unless you intend being a really heavy user, once or twice, everyday making it fail quicker and certainly within the 12 months warranty.
I can't quite work it out, do you get another 12 months warranty on the replacement mop or not. You should!, it's after all a new mop..
I wonder if QVC will keep this post up?
June 13, 2014