Rated 1 out of 5 by jalo69 Very short life!
Purchased this for my mum last Christmas and she was very pleased BUT as other comments stated it didn't last and broke after 10 months. Too expensive to purchase another one so will look for an alternative. Please QVC can you look into the repeated fault or offer at least a year product guantee.
November 16, 2014
Rated 1 out of 5 by Bizzylizzy88 Poor Quality
Do not understand how this product won the good house keeping award. It is a good idea but it did not last, the main unit broke within a day of using. Really disappointed that I incurred the expensive P & P, what a waste of money.
November 09, 2014
Rated 2 out of 5 by Bohemia I question the demonstration of pan cleaning....
I have had my steam mop about 4 weeks now. It is fine for cleaning floors and deodorising but I challenge the presenter to clean the bottoms of my frying pans as he shows on TV. My pans are not that bad but the demonstration he does clearly shows mega burnt on crud being removed - doing the same exercise myself removes hardly anything.
This leads me to believe that mis-representation is going on. Is the burnt on stuff just dried coffee? I trust QVC just as I trust other companies they compare themselves with but this particular item is causing me concern. I would like QVC to comment on this.
November 09, 2014
Rated 1 out of 5 by clllsss Great product but no longevity poorly made
Once it working this is a fantastic product but sadly I have been sent two and both suddenly stopped working. First was under guarantee second not (second product wasn't even used for 8 months)
My husband (an engineer ) tried to fix but commented the pump had gone and it was pretty poorly constructed. Will switch too a more expensive brand which hopefully will last longer than 12 months!
November 04, 2014