Bought two of these just over a year ago. Gave one to my father - it stopped working just under a year, so QVC refunded the money and we bought a different make elsewhere, which is still working well. Ours has been fine until today when the handle snapped - I was cleaning a tiled kitchen floor! It is only used once a week to clean two floors, I don't think it is too much to ask. I have never used it for anything else as we have other appliances that work better. Why, with all the negative feedback is QVC still selling it, including featuring it as a TSV this week-end?
July 27, 2014
Had this steamer for about 2yrs , can't fault it, it does a great job all around the house, I have a dog and two cats to clean up after, don't know what I'd do without it, it leaves the house smelling fresh and clean,
Thank you QVC for yet another great prod
July 26, 2014
both mine only lasted a year!!!!
really disappointed,1st one faulty just before guarantee up so got a replacement thought I would give a second chance, 2nd one 1 month over year guarantee left high and dry.expensive product considering it only seems to last a year.good whilst it was working.wont be getting another one!.
July 22, 2014
This cleaner was great while it lasted I must have used it no more than half a dozen times some of the attachments were never used and as other reviewers have said it stopped working shortly after warranty ran out. I was really disappointed, we were moving house and I was wanting to do a really good clean for moving out, sadly I couldn't, not with this cleaner anyway. Expensive purchase.
July 18, 2014