why are QVC still selling this product?
As so many other reviews say, my mop has stopped producing any steam and just leaks water everywhere. I have followed the cleaning advice of descaling with white vinegar but it has not made the slightest bit of difference. I also feel let down by QVC as they seem to "cherry pick" the reviews that they read out during the live demonstrations. Based on 333 previous reviews this product has only received 2.58 out if 5, and this figure would be much lower if you had the option of giving zero stars as many other reviews have stated. Why isn't someone at QVC monitoring these reviews and acting upon them?
April 19, 2014
Brilliant at first
Absolutely loved this steam mop initially. Have used it mainly for floors but occasionally as a hand held. Everything wonderful until a month or so back when it started to leak, just a bit at first, but eventually water pouring out everywhere. Could not find my receipt to check on how long I had had it, so sadly had to dispose of it and buy another mop. Sods law, once I had done this I found the QVC receipt and was surprised to find it was only 11 months old, it had not run out of the 12 month guarantee. Really it should have lasted longer than this so I am very disappointed and would not buy another. Such a shame.
April 17, 2014
this was the 3rd steamer as the other 2 did not perform well
April 08, 2014
love this mop
I have had my mop for about 18 months, I agree it is not the best built mop but I love it,I use the handheld for my shower cubicle,kitchen,and I love it for inside of my windows, so I can get under the grooves,sadly mine has broke,but, will be ordering another as I really miss it.It would be better if they improved the mop and made it a bit more solid, even if you had to pay a little more
April 06, 2014