Like other reviewers, mine has ceased to work. Seems they are built to last just a bit longer than the warranty! I wouldn't buy another. I don't know how th demonstrator ends up with such a dry floor. Mine take ages to dry, and I gave up using it on the kitchen tiles as ended up with water running down the walls.
August 24, 2014
worst purchase ever
Bought this product in April 2013. Was delighted with it, cleaned floors, windows etc. Has only been used about a dozen times! Went to use it to-day, 16 months later, and it won't work. Unfortunately it is outside its warranty, so nothing can be done. Don't purchase this product as from reading other reviews I am not on my own.
August 17, 2014
Bought some time ago. Found the handle very flimsy and difficult to separate to make into hand held cleaner. Very good at cleaning floors and and cleaning PVC window frames and doors. My problem now is it will not steam and water is dripping from it I have followed the instructions using vinegar etc why can't we be told by Phil who is very keen to make sure everyone is aware how it works but not at all informative when it breaks down. Does QVC have any idea if these steam mops can be mended and where.
August 14, 2014
I bought 2 of these one for my daughter and one for myself. Mine died after 14months fusing every socket in my house. I rang QVC but it was out of warranty so they gave me H20's direct phone number. I rang them and I was basically told bin it or return it to them for repair at a cost to myself and the return postage.
My daughter's machine has just died with the same problem after 17months.
I think this is an issue that QVC needs to address.
August 14, 2014