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Clarisonic Plus Face & Body Complete Sonic Cleansing System - 400407
This was bought for a birthday present. When it arrived it seemed fine. When I opened the box containing the body polish I discovered it had burst and everything, including me, was covered in it. I rang Customer Service and explained that it was bought for a birthday which was in five days time. They were wonderful - asked me to send it back and they would refund my postage and at the same time they would send out another express delivery so that it would reach us in time. That was fine. The replacement arrived two days before the birthday. When our daughter opened it, it looked fine. She put it on charge and it didn't appear to be charging. The next day, still nothing so it was returned and QVC refunded the item. Subsequently, when I read the reviews I saw that other customers had had problems with this item with some saying it wouldn't charge or that it stopped working after a short time. Clarisonic should be looking into these problems - it's an expensive item and these problems need addressing. Hence my one star rating.
I would, however, give QVC Customer Services five stars for brilliant Customer Service as usual!
November 21, 2013
charging of the Clarisonic plus
A while ago i wrote a review in answer to a question.
If the Clarisonic should be kept on charge permanently.
Mine was kept in its base on charge at all times and until recently i had no problems, it as now stopped charging. Fortunately i was just within the two year guarantee. Clarisonic customer service was excellent and sent a replacement upon receipt of proof of purchase. But now, what to do, keep on charge or not? Can any one help thats had their Clarisonic for a length of time?
November 19, 2013
No wow factor
I bought this 3 weeks ago after watching many presentations and considering buying for a long time - I finally gave in and ordered.
It does throughly clean my skin without a doubt - I prefer to remove my make up with LE cleanse & polish then use the clarisonic for a double cleanse.
I can see from the brush that even though I have manually cleansed the clarisonic has removed all the residue left behind.
But very disappointed that I have seen no improvement in my skin tone or any added radiance or diminished lines as other reviewers have claimed.
I am keeping however as I enjoy the cleansing experience and the feel of clean smooth skin - but would have loved to have reported more of a positive result to justify the price of this brush!!
November 09, 2013
good when working
Only used the clarisonic on my face for first week. Decided to use it on my body and it just stopped working even though charged, so that was very disappointing especially for an appliance that has a high price tag. Maybe this feature needs to be investigated and improved.
October 28, 2013